Frequently
Asked Questions
Table of Contents
How do I order
LifeChem Products ?
Where can I
find detailed information on a specific product ?
Can I
request for a demonstration of your product ?
Who is
responsible for Field Survey?
When is the
best time to place orders ?
How do I order LifeChem Products ?
You can
order LifeChem Products by one of the following
methods…
1.
Contact
us by e-mail at kimbrata@lifechem.co.id
2.
Contact
us by facsimile at 062-21-5978011 or 5978361
3.
Contact
us by telephone at
062-21-5978020
062-21-5978199
Where can I find detailed
information on a specific product ?
Please send
mail to info@lifechem.co.id with the
product code in the subject line.
Can I request for a demonstration of
your product ?
Yes you can
request for a demonstration of any of our products. We will make a schedule
with you to come down for the demonstration.
Depending
on your location you may be asked to bear the cost of transport. Transport cost for local areas is
free.
Who is responsible for Technical
Survey ?
The FTS
personnel from LifeChem Techinical Service team is responsible to make
all field tests, analysis & survey. He may also collect samples of any
required items to be submitted to the LifeChem Laboratory. All your querries will
be answered by us in the shortest possible time.
What is FTS ?
The FTS
stands for “Field Technical Service”. The LifeChem products are fully backed up
by technical services which extend to sites where these products are used.
When is the best time to place
orders ?
It is best
to order before 25th of any month to ensure immediate delivery which
otherwise may be delayed due to regular stock verification schedule at our
stores.
Last
revised: Date Wednesday,
January 12, 2011