Frequently Asked Questions

Table of Contents

btzbul1a   How do I order LifeChem Products ?

btzbul1a   Where can I find detailed information on a specific product ?

btzbul1a   Can I request for a demonstration of your product ?

btzbul1a   Who is responsible for Field Survey?

btzbul1a   What is FTS ?

btzbul1a   When is the best time to place orders ?

 

How do I order LifeChem Products ?

You can order LifeChem Products by one of the following methods…

 

1.           Contact us by e-mail at kimbrata@lifechem.co.id

2.            Contact us by facsimile at 062-21-5978011 or 5978361

3.            Contact us by telephone at

062-21-5978020

062-21-5978199

 

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Where can I find detailed information on a specific product ?

Please send mail to info@lifechem.co.id with the product code in the subject line.

 

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Can I request for a demonstration of your product ?

Yes you can request for a demonstration of any of our products. We will make a schedule with you to come down for the demonstration.

Depending on your location you may be asked to bear the cost of  transport. Transport cost for local areas is free.

 

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Who is responsible for Technical Survey ?

The FTS personnel from LifeChem Techinical Service team is responsible to make all field tests, analysis & survey. He may also collect samples of any required items to be submitted to the LifeChem Laboratory. All your querries will be answered by us in the shortest possible time.

 

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What is FTS ?

The FTS stands for “Field Technical Service”. The LifeChem products are fully backed up by technical services which extend to sites where these products are used.

 

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When is the best time to place orders ?

It is best to order before 25th of any month to ensure immediate delivery which otherwise may be delayed due to regular stock verification schedule at our stores.

 

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Last revised: Date Wednesday, January 12, 2011